Purchase Your Copy At www.utilcall.com

Site: BNR




Stations

Station Configuration

Dial Plan

System Parameters CDR

System Parameters Country Options

System Parameters Coverage Forwarding

System Parameters Crisis Alert

System Parameters Customer Options

System Parameters Duplication

System Parameters Features

System Parameters Hospitality

System Parameters IP Options

System Parameters Maintenance

System Parameters Multi-Signaling

System Parameters OCM Call Classification

System Parameters Offer Options

System Parameters Security

Feature Access Codes

Configuration DS1

Configuration Software Versions

Configuration License

Configuration Stations

Configuration Port Network

Configuration Trunks

Configuration Control

Coverage Path

Data Module

Data Module Configuration

Hunt Groups

Hunt Group Configuration

Trunk Group

Trunk Group Configuration







Last Ran on 2003:04:11:00:11:05
Licensed for Shareware - Please Register

Stations


Ext
Port/
Type
Name/
Hunt-to

Move

Room
Data
Ext
Cv1/
Cv2
COR/
COS
Cable/
Jack
49000 01C0301 BNR SET         1  
  3500   no       2  
49001 X CAMPAIGN HOTLINE         33  
  CALLMS2   no       4  

Station Details

Station 49000 Details


Extension: 49000                           Lock Messages? n          BCC: 0          
     Type: 3500                            Security Code:             TN: 1          
     Port: 01C0301                       Coverage Path 1:            COR: 1          
     Name: BNR SET                       Coverage Path 2:            COS: 1          
                                         Hunt-to Station:          Tests? n        
                                                                                
STATION OPTIONS                                                                  
              Loss Group: 1                    Message Waiting Indicator: none      
    Off Premises Station? n                                                       

           LWC Reception: msa-spe                                                 
          LWC Activation? y                         Coverage Msg Retrieval? y       
  LWC Log External Calls? n                                    Auto Answer: none    
             CDR Privacy? n                               Data Restriction? n       
   Redirect Notification? y                        Call Waiting Indication? y       
 Per Button Ring Control? n                   Att. Call Waiting Indication? y       
   Bridged Call Alerting? n                      Distinctive Audible Alert? y       
        Switchhook Flash? y                            Adjunct Supervision? y       
    Ignore Rotary Digits? n                                                       
        H.320 Conversion? n          Per Station CPN - Send Calling Number?        
                                                                                
                                                   Audible Message Waiting? n     
                                                                                
                                                 Coverage After Forwarding? s     

       Room:                                            Headset? n                 
       Jack:                                            Speaker? n                 
      Cable:                                           Mounting: d                 
      Floor:                                        Cord Length: 0                 
   Building:                                          Set Color:                  
                                                                                
ABBREVIATED DIALING                                                              
     List1:                    List2:                    List3:                    
                                                                                
HOT LINE DESTINATION                                                             
         Abbreviated Dialing List Number (From above 1, 2 or 3):                 
                                                      Dial Code:                 
                                                                                
     Line Appearance: call-appr                                                   

Station 49001 Details


Extension: 49001                           Lock Messages? n          BCC: 0          
     Type: CALLMS2                         Security Code:             TN: 1          
     Port: X                             Coverage Path 1:            COR: 64         
     Name: CAMPAIGN TEST                 Coverage Path 2:            COS: 5          
                                         Hunt-to Station:                        
                                                                                
STATION OPTIONS                                                                  
              Loss Group: 2                 Personalized Ringing Pattern: 1         
             Data Module? n                             Message Lamp Ext: 49001     
          Display Module? y                                                       
        Display Language: english                                                 

           LWC Reception: msa-spe          Auto Select Any Idle Appearance? n       
          LWC Activation? y                         Coverage Msg Retrieval? y       
  LWC Log External Calls? n                                    Auto Answer: acd     
             CDR Privacy? n                               Data Restriction? n       
   Redirect Notification? y                     Idle Appearance Preference? n       
 Per Button Ring Control? n                                                       
   Bridged Call Alerting? n                       Restrict Last Appearance? y       
     Idle/Active Ringing: if-busy-single                                          
                                                                                
        H.320 Conversion? n          Per Station CPN - Send Calling Number?        
                                                                                
                                                   Audible Message Waiting? n     
                                                Display Client Redirection? n     
                                               Select Last Used Appearance? n     
                                                 Coverage After Forwarding? s     

       Room:                                            Headset? n                 
       Jack:                                            Speaker? n                 
      Cable:                                           Mounting: d                 
      Floor:                                        Cord Length: 0                 
   Building:                                          Set Color:                  
                                                                                
ABBREVIATED DIALING                                                              
     List1:                    List2:                    List3: system              
                                                                                
BUTTON ASSIGNMENTS                                                               
 1: call-appr                            4: date-time                               
 2: call-appr                            5:                                        
 3: call-appr                            6: ignored                                  

FEATURE BUTTON ASSIGNMENTS                                                       
                                                                                
     1st Column                             2nd Column                            
 1:                                      7: abrv-dial  List: 3 DC: 95                  
 2:                                      8: work-code                              
 3:                                      9: after-call         Grp:                 
 4:                                     10: auto-in            Grp:                 
 5:                                     11: aux-work    RC:    Grp:                  
 6: mute                                12: abrv-dial  List: 3 DC: 94                 
                                                                                
     3rd Column                                                                  
13: vu-display Fmt: 2   ID:                                                          
14: vu-display Fmt: 25  ID:                                                          
15: next                                                                          
16:                                                                              
17:                                                                              
18: release                                                                       

Dial Plan


                                                    Local Node Number: 1          
                                                      ETA Node Number:           
              Uniform Dialing Plan: none          ETA Routing Pattern:             
                                                                                
FIRST DIGIT TABLE                                                                
First                                 Length                                     
Digit  - 1 -       - 2 -       - 3 -       - 4 -       - 5 -       - 6 -         
  1: misc                                                                         
  2: misc                                                                         
  3: misc                                                                         
  4: misc                                                                         
  5: misc                                                                         
  6:                                                 extension                    
  7: misc                                                                         
  8: fac                                                                          
  9: fac                                                                          
  0: attd                                                                         
  *:                         fac                                                  
  #:                         fac                                                  

System Parameters CDR

 Node Number (Local PBX ID): 1                     CDR Date Format: month/day       
      Primary Output Format:                                                     
    Secondary Output Format:                                                     
           Use ISDN Layouts? y                                                    
       Use Enhanced Formats? y      Condition Code 'T' For Redirected Calls? y      
Modified Circuit ID Display? y                  Remove # From Called Number? y      
                  Record Outgoing Calls Only? n            Intra-switch CDR? y      
  Suppress CDR for Ineffective Call Attempts? y     Outg Trk Call Splitting? y      
      Disconnect Information in Place of FRL? n       Outg Attd Call Record? y      
                                                     Interworking Feat-flag? n    
 Force Entry of Acct Code for Calls Marked on Toll Analysis Form? n               
                                    Calls to Hunt Group - Record: member-ext      
Record Called Vector Directory Number Instead of Group or Member? n               
         Record Called Agent Login ID Instead of Group or Member? n               
     Inc Trk Call Splitting? y                                                    
  Record Non-Call-Assoc TSC? y                                                    
      Record Call-Assoc TSC? y   Digits to Record for Outgoing Calls: dialed        

System Parameters Country Options


              Companding Mode: Mu-Law           Base Tone Generator Set: 1          
          440Hz PBX-dial Tone? n              440Hz Secondary-dial Tone? n          
       Analog Ringing Cadence: 2     Set Layer 1 timer T1 to 50 seconds? n          
     Analog Line Transmission: 2                                                  
        Display Character Set: Roman                                              
       Howler Tone After Busy? 7   Disconnect on No Answer by Call Type? n          
               Enable Busy Tone Disconnect for Analog loop-start Trunks? n        
                                                                                
TONE DETECTION PARAMETERS                                                        
          Tone Detection Mode: 6                                                  
             Interdigit Pause: short                                              

                                       TO                                        
           1   2   3   4   5   6   7   8   9  10  11  12  13  14  15  16  17     
      1:    0   0   0   0   0   0   0   0   0   3   0   0   0   0   0   3   3                     
      2:    0   0   0   0   0   0   0   0   0   3   0   0   0   0   0   3   3                     
      3:    3   6   0   0   0   0   0   0   0   3   0   0   0   0   0   3   3                     
      4:    0   0  -4   0   0   3   3   3   2   3   0   0   0   0   2   3   3                     
      5:    0   0  -4   0   0   3   3   3   2   3   0   0   0   0   0   3   3                     
      6:    0   0  -4   3   3   6   8   6   5   5   5   3   3   3   5   3   3                     
  F   7:    0   0  -4   3   3   8   8   6   5   5   5   3   3   3   5   3   3                     
  R   8:    0   0  -4   3   3   6   6   6   3   5   3   3   0   0   3   3   3                     
  O   9:    0   0  -4   2   2   5   5   3   0   0   2  -4  -4  -4   0   3   3                     
  M  10:    3   3   0   3   3   5   5   5   0   0   3  -4  -4  -4   3   3   3                     
     11:    0   0  -4   0   0   5   5   3   2   3   0   0   0  -4   0   3   3                     
     12:    6   6   3   6   6   9   9   9   3   3   6   0   0   0   6   3   3                     
     13:    6   6   0   6   6   9   9   6   3   3   6   0   0   0   6   3   3                     
     14:    6   6   0   6   6   9   9   6   3   3   3   0   0   0   6   3   3                     
     15:    0   0  -4   2   0   5   5   3   0   3   0   0   0   0   0   3   3                     

                                                                                
                                       TO                                        
             1   2   3   4   5   6   7   8   9  10  11  12  13  14  15  16  17   
     Dial:    0   0   0   3   3   6   6   6   5   0   6   5   5   5   5   0   0                   
  Confirm:    0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0                   
  Reorder:    0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0                   
     Busy:    0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0                   
  Ringing:    0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0                   
Spec Ring:    0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0                   
Intercept:    0   0   0   0   0   0   0   0   1   0   0   1   1   1   1   0   0                   
  Waiting:    0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0                   
   Verify:    0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0                   
  Intrude:    0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0   0                   
      Zip:    3  -4  -4   3   3  -4  -4  -4  -4  -4  -4  -4  -4  -4  -4   0   0                   
    Music:    0   0   0   3   3   6   6   6   3   0   6   3   3   3   3   0   0                   
                                                                                
End-to-End total loss (dB) in a n-party conference:                              

        Tone Name        Cadence        Tone                                     
                          Step    (Frequency/Level)                              
                            1:                                                   
                            2:                                                   
                            3:                                                   
                            4:                                                   
                            5:                                                   
                            6:                                                   
                            7:                                                   
                            8:                                                   
                            9:                                                   
                           10:                                                   
                           11:                                                   
                           12:                                                   
                           13:                                                   
                           14:                                                   
                           15:                                                   


System Parameters Coverage Forwarding

CALL COVERAGE/FORWARDING PARAMETERS                                              
                                                                                
          Local Cvg Subsequent Redirection/CFWD No Ans Interval (rings): 3        
        Off-Net Cvg Subsequent Redirection/CFWD No Ans Interval (rings): 3        
                          Coverage - Caller Response Interval (seconds): 5        
     Threshold for Blocking Off-Net Redirection of Incoming Trunk Calls: 2        
                                                                                
COVERAGE                                                                         
                                        Keep Held SBA at Coverage Point? y        
       External Coverage Treatment for Transferred Incoming Trunk Calls? n        
        Immediate Redirection on Receipt of PROGRESS Inband Information? y        
                                              Maintain SBA At Principal? y        
                                                                                
                                           Station Hunt Before Coverage? n        
                                                                                
FORWARDING                                                                       
                                                  Call Forward Override? y        
COVERAGE OF CALLS REDIRECTED OFF-NET (CCRON)                                     
                                                                                
                       Coverage Of Calls Redirected Off-Net Enabled? n            

System Parameters Crisis Alert

ALERT STATION                                                                    
    Every User Responds? y                                                        
                                                                                
ALERT PAGER                                                                      
            Alert Pager? y                                                        

System Parameters Customer Options


                  G3 Version: V10                         Maximum Ports: 600        
                    Location: 1                Maximum XMOBILE Stations: 10         
                                                                                
IP PORT CAPACITIES                                                               
                           Maximum Administered IP Trunks: 2                      
              Maximum Concurrently Registered IP Stations: 2                      
                Maximum Administered Remote Office Trunks: 0                      
   Maximum Concurrently Registered Remote Office Stations: 0                      
                                                                                
      Maximum Number of DS1 Boards with Echo Cancellation: 0                      
                                       Maximum VAL Boards: 0                      

    Abbreviated Dialing Enhanced List? y              Attendant Vectoring? n        
        Access Security Gateway (ASG)? n          Audible Message Waiting? y        
        Analog Trunk Incoming Call ID? n              Authorization Codes? y        
 A/D Grp/Sys List Dialing Start at 01? y                       CAS Branch? n        
Answer Supervision by Call Classifier? y                         CAS Main? n        
                                  ARS? y                Change COR by FAC? y        
                 ARS/AAR Partitioning? y  Cvg Of Calls Redirected Off-net? n        
          ARS/AAR Dialing without FAC? n                      DCS (Basic)? y        
                       ASAI Interface? y                DCS Call Coverage? y        
       ASAI Proprietary Adjunct Links? y               DCS with Rerouting? y        
                                                   DEFINITY Network Admin? y      
  Async. Transfer Mode (ATM) Trunking? n   Digital Loss Plan Modification? n        
                                                                  DS1 MSP? y      
                                 ATMS? n            DS1 Echo Cancellation? n        

   Emergency Access to Attendant? y                          ISDN-BRI Trunks? y     
                  Enhanced EC500? n                                 ISDN-PRI? y     
          Extended Cvg/Fwd Admin? n                     Malicious Call Trace? y     
     External Device Alarm Admin? n     Mode Code for Centralized Voice Mail? y     
                Flexible Billing? n                                               
   Forced Entry of Account Codes? n                 Multifrequency Signaling? y     
      Global Call Classification? n Multimedia Appl. Server Interface (MASI)? y     
             Hospitality (Basic)? y         Multimedia Call Handling (Basic)? y     
 Hospitality (G3V3 Enhancements)? n      Multimedia Call Handling (Enhanced)? y     
                    H.323 Trunks? n                       Multiple Locations? y     
                                               Personal Station Access (PSA)? y   
                     IP Stations? y                                               
               ISDN Feature Plus? y                                               
   ISDN Network Call Redirection? y                                               

                                                         Tenant Partitioning? n   
                                                 Terminal Trans. Init. (TTI)? y   
           Processor and System MSP? y                   Time of Day Routing? n     
                 Private Networking? y                  Uniform Dialing Plan? n     
                                               Usage Allocation Enhancements? y   
                  R9.5 Capabilities? y              VAL Full 1-Hour Capacity? y     
                      Remote Office? n                                            
      Restrict Call Forward Off Net? y                    Wideband Switching? n     
              Secondary Data Module? y                              Wireless? n     
              Station and Trunk MSP? y                                            
       Station as Virtual Extension? n                                            
        Survivable Remote Processor? n                                            

                          Call Center Release: 9.1                                
                                                                                
                                ACD? y     PASTE (Display PBX Data on Phone)? y     
                       BCMS (Basic)? y                          Reason Codes? y     
              BCMS/VuStats LoginIDs? y                                            
         BCMS/VuStats Service Level? y             Service Observing (Basic)? y     
                    Call Work Codes? y     Service Observing (Remote/By FAC)? y     
                  CentreVu Advocate? n              Service Observing (VDNs)? y     
          CentreVu Dynamic Advocate? y                             Timed ACW? n     
      DTMF Feedback Signals For VRU? y                     Vectoring (Basic)? n     
       Expert Agent Selection (EAS)? y                 Vectoring (Prompting)? n     
                            EAS-PHD? y             Vectoring (G3V4 Enhanced)? n     
                   Forced ACD Calls? n     Vectoring (ANI/II-Digits Routing)? n     
               Least Occupied Agent? n     Vectoring (G3V4 Advanced Routing)? n     
          Lookahead Interflow (LAI)? n                     Vectoring (CINFO)? y     
Multiple Call Handling (On Request)? y      Vectoring (Best Service Routing)? n     
    Multiple Call Handling (Forced)? y                  Vectoring (Holidays)? y     

           VDN of Origin Announcement? y                          VuStats? y        
               VDN Return Destination? y          VuStats (G3V4 Enhanced)? y        
                                                                                
     Logged-In ACD Agents: 121                                                    
                                            Logged-In IP Softphone Agents: 1      

                                         Basic Call Setup? n                      
                             Basic Supplementary Services? n                      
                                    Centralized Attendant? n                      
                                    Interworking with DCS? n                      
                    Supplementary Services with Rerouting? n                      
                            Transfer into QSIG Voice Mail? n                      
                                       Value-Added (VALU)? n                      

                       Adjunct Call Control? y                                    
                            Adjunct Routing? y                                    
                             Domain Control? n                                    
                         Event Notification? n                                    
                            Request Feature? y                                    
                                  Set Value? n                                    
                                                                                
                             ASAI OPTIONAL FEATURES                              
                                                                                
                Answering Machine Detection? y                                    
                        Selective Listening? n                                    
           Switch Classified Outbound Calls? y                                    
                                                                                
                   Proprietary Applications? n                                    

Product ID  Rel. Limit       Product ID  Rel. Limit       Product ID  Rel. Limit   
IP_Agent       : 4                          : 0                          : 0           
IP_Phone       : 2                          : 0                          : 0           
IP_ROMax       : 4                          : 0                          : 0           
IP_Soft        : 3                          : 0                          : 0           
               : 0                          : 0                          : 0          
               : 0                          : 0                          : 0          
               : 0                          : 0                          : 0          
               : 0                          : 0                          : 0          
               : 0                          : 0                          : 0          
               : 0                          : 0                          : 0          

System Parameters Features


                              Trunk-to-Trunk Transfer: none                     
Automatic Callback - No Answer Timeout Interval (rings): 4                        
                   Call Park Timeout Interval (minutes): 5                        
    Off-Premises Tone Detect Timeout Interval (seconds): 12                       
                             AAR/ARS Dial Tone Required? y                        
                                     Music/Tone on Hold: music  Port: 0AB0101       
          Music (or Silence) on Transferred Trunk Calls? no                       
                       DID/Tie/ISDN Intercept Treatment: attd                     
              Messaging Service Adjunct (MSA) Connected? n                        
Internal Auto-Answer of Attd-Extended/Transferred Calls: transferred              
              Automatic Circuit Assurance (ACA) Enabled? n                        
                                                                                
         Abbreviated Dial Programming by Assigned Lists? n                        
   Auto Abbreviated/Delayed Transition Interval (rings): 2                        

  Maximum Number of Messages Per Station (when MSA not in service): 20            
               Maximum Number of External Calls Logged Per Station: 1             
                     Message Waiting Indication for External Calls? n             
  Stations with System-wide Retrieval Permission (enter extension)               
    1:         3:         5:         7:          9:                                  
    2:         4:         6:         8:         10:                                  
      WARNING!  SEE USER DOCUMENTATION BEFORE CHANGING TTI STATE                 
                 Terminal Translation Initialization (TTI) Enabled? y             
                  TTI State: voice      TTI Security Code: 44442                    
           Record CTA/PSA/TTI Transactions in History Log? y                      
                             COR for PSA Dissociated Sets:                       
                                                                                
                        Customer Telephone Activation(CTA) Enabled? n             
                    Prohibit Bridging Onto Calls With Data Privacy? y             
                         Enhanced Abbreviated Dial Length (3 or 4): 4             
                     Record All Submission Failures in History Log? y             
                         Record PMS/AD Transactions in History Log? y             

                                      Time before Off-hook Alert: 30              
                          Emergency Access Redirection Extension:                
            Number of Emergency Calls Allowed in Attendant Queue: 4               
                                            Call Pickup Alerting? n               
                     Temporary Bridged Appearance on Call Pickup? n               
                                   Call Pickup on Intercom Calls? n               
                                            Directed Call Pickup? y               
                                      Extended Group Call Pickup: none            
               Deluxe Paging and Call Park Timeout to Originator? y               
   Controlled Outward Restriction Intercept Treatment: tone                       
  Controlled Termination Restriction (Do Not Disturb): tone                       
            Controlled Station to Station Restriction: tone                       
AUTHORIZATION CODE PARAMETERS        Authorization Codes Enabled? n                
                                                                                

SYSTEM PRINTER PARAMETERS                                                        
              System Printer Endpoint:                     Lines Per Page: 40      
                  EIA Device Bit Rate: 2400                                       
                                                                                
SYSTEM-WIDE PARAMETERS                                                           
                          Switch Name: BNR Site
                                                                                
MALICIOUS CALL TRACE PARAMETERS                                                  
               Apply MCT Warning Tone? n   MCT Voice Recorder Trunk Group:         
                                                                                
SEND ALL CALLS OPTIONS                                                           
            Send All Calls Applies to: station                                    
       Auto Inspect on Send All Calls? y                                          
                                                                                
UNIVERSAL CALL ID                                                                
      Create Universal Call ID (UCID)? n   UCID Network Node ID:                   

    Conference Parties with Public Network Trunks: 5               Auto Hold? n     
 Conference Parties without Public Network Trunks: 5          Attendant Tone? y     
         Night Service Disconnect Timer (seconds): 300         Bridging Tone? n     
                 Short Interdigit Timer (seconds): 4         Conference Tone? n     
              Unanswered DID Call Timer (seconds): 2048       Intrusion Tone? n     
              Line Intercept Tone Timer (seconds): 20      Special Dial Tone? n     
                 Long Hold Recall Timer (seconds): 0     Mode Code Interface? n     
                      Reset Shift Timer (seconds): 0                              
     Station Call Transfer Recall Timer (seconds): 0                              
                               DID Busy Treatment: tone                           
        Invalid Number Dialed Intercept Treatment: tone                           
               Allow AAR/ARS Access from DID/DIOD? y                              
                 Allow ANI Restriction on AAR/ARS? y   Transfer Upon Hang-Up? n     
                    Abort Conference Upon Hang-Up? y          Abort Transfer? y     
                  7405ND Numeric Terminal Display? y                  7434ND? n     
DISTINCTIVE AUDIBLE ALERTING                                                     
             Internal: 1   External: 2   Priority: 3                                  

CPN/ANI/ICLID PARAMETERS                                                         
                                                                                
   CPN/ANI/ICLID Replacement for Restricted Calls:                               
  CPN/ANI/ICLID Replacement for Unavailable Calls:                               

ISDN PARAMETERS                                                                  
                                                                                
 Send Non-ISDN Trunk Group Name as Connected Name? n                              
 Display Connected Name/Number for ISDN DCS Calls? n                              
       Send ISDN Trunk Group Name on Tandem Calls? n                              
                                                                                
                               QSIG TSC Extension:                               
 MWI - Number of Digits Per Voice Mail Subscriber: 4                              
                                                                                
                              National CPN Prefix:                               
                         International CPN Prefix:                               
                        Pass Prefixed CPN to ASAI? n                              
    Unknown Numbers Considered Internal for AUDIX? n                              
             USNI Calling Name for Outgoing Calls? n                              
               Path Replacement with Measurements? y                              
                  QSIG Path Replacement Extension:                               

                 Pull Transfer: n            Update Transferred Ring Pattern? y     
         Outpulse Without Tone? y              Wait Answer Supervision Timer? y     
         Misoperation Alerting? n               Repetitive Call Waiting Tone? y     
    Allow Conference via Flash? y                                                 
 Vector Disconnect Timer (min):       Network Feedback During Tone Detection? y    
   Hear Zip Tone Following VOA? y    System Updates Time On Station Displays? y     
      Intercept Treatment On Failed Trunk Transfers? n                            
                    Station Tone Forward Disconnect: silence                      
                            Level Of Tone Detection: precise                      
          Charge Display Update Frequency (seconds): 20                           
             Date Format on 3600/507/5400 Terminals: mm/dd/yy                     
    On-hook Dialing on 3600/507/5400/7400 Terminals? y                            
RECALL TIMING                                                                    
        Flashhook Interval? y                   Upper Bound (msec): 2000            
                                                Lower Bound (msec): 300           
                                   Forward Disconnect Timer (msec): 500           
ITALIAN DCS PROTOCOL                                                             

CALL CENTER SYSTEM PARAMETERS                                                    
  EAS                                                                            
         Expert Agent Selection (EAS) Enabled? y                                  
        Minimum Agent-LoginID Password Length: 5                                  
          Direct Agent Announcement Extension:                    Delay:          
    Message Waiting Lamp Indicates Status For: loginID                            
                                                                                
  VECTORING                                                                      
                    Converse First Data Delay: 0      Second Data Delay: 1          
               Converse Signaling Tone (msec): 200         Pause (msec): 50         
                     Prompting Timeout (secs): 3                                  
                                                                                
    Reverse Star/Pound Digit For Collect Step? n                                  
                                                                                
  SERVICE OBSERVING                                                              
              Service Observing: Warning Tone? n     or Conference Tone? n          
  ASAI                                                                           

CALL CENTER SYSTEM PARAMETERS                                                    
  AGENT AND CALL SELECTION                                                       
                         MIA Across Splits or Skills? y                           
                          ACW Agents Considered Idle? y                           
                          Call Selection Measurement: current-wait-time           
    Service Level Supervisor Call Selection Override? n                           
                                 Auto Reserve Agents: none                        
            Copy ASAI UUI During Conference/Transfer? y                           
  REASON CODES                                                                   
                           Aux Work Reason Code Type: requested                   
                             Logout Reason Code Type: requested                   
  CALL MANAGEMENT SYSTEM                                                         
                                 Adjunct CMS Release: R3V10                       
                                                                                
                   BCMS/VuStats Measurement Interval: half-hour                   
           BCMS/VuStats Abandon Call Timer (seconds):                            
                     Validate BCMS/VuStats Login IDs? n                           

AUTOMATIC EXCLUSION PARAMETERS                                                   
                                                                                
                       Automatic Exclusion by COS? y                              
                Automatic Exclusion Coverage/Hold? y                              
            Automatic Exclusion with Whisper Page? y                              
                                                                                
                              Recall Rotary Digit: 3                              
                    Password to Change COR by FAC: #                              
         Duration of Call Timer Display (seconds): 23                             
WIRELESS PARAMETERS                                                              
  Radio Controllers with Download Server Permission (enter board location)       
    1:         2:         3:         4:         5:                                   
                                                                                
RUSSIAN MULTI-FREQUENCY PACKET SIGNALING                                         

System Parameters Hospitality


                       Message Waiting Configuration: act-nopms                   
               Controlled Restrictions Configuration: act-nopms                   
               Housekeeper Information Configuration: act-nopms                   
                     Number of Housekeeper ID Digits: 1                           
                                    PMS Log Endpoint: 1                          
                           Journal/Schedule Endpoint: 1                          
             Client Room Coverage Path Configuration: act-nopms                   
              Default Coverage Path for Client Rooms:                            
             Forward PMS Messages to Intuity Lodging? n                           
                                                                                
                              PMS LINK PARAMETERS                                
                                        PMS Endpoint:                            
                                   PMS Protocol Mode: ignored      ASCII mode? n     
                Seconds before PMS Link Idle Timeout: 20                          
Milliseconds before PMS Link Acknowledgement Timeout: 300                         
                    PMS Link Maximum Retransmissions: 4                           
            PMS Link Maximum Retransmission Requests: 4                           

            Dual Wakeups? n    Daily Wakeup? n    VIP Wakeup? n                       
                                                                                
                            Room Activated Wakeup With Tones? n                   
                    Time of Scheduled Wakeup Activity Report:                    
                     Time of Scheduled Wakeup Summary Report:                    
           Time of Scheduled Emergency Access Summary Report:                    
                                           Announcement Type: silence             
                                                                                
          Length of Time to Remain Connected to Announcement: 40                  
             Extension to Receive Failed Wakeup LWC Messages:                    
            Routing Extension on Unavailable Voice Synthesis:                    
                    Display Room Information in Call Display? n                   
                          Automatic Selection of DID Numbers? n                   
                         Custom Selection of VIP DID Numbers? n                   
                                  Number of Digits from PMS:                     
                                           PMS Sends Prefix? n                    

                                                                                
          Definition for Rooms in State 1: Rooms in state 1                       
          Definition for Rooms in State 2: Rooms in state 2                       
          Definition for Rooms in State 3: Rooms in state 3                       
          Definition for Rooms in State 4: Rooms in state 4                       
          Definition for Rooms in State 5: Rooms in state 5                       
          Definition for Rooms in State 6: Rooms in state 6                       
                                                                                
        HOSPITALITY FEATURES                                                     
                                    Suite Check-in? n                             

System Parameters IP Options


                                                                                
 IP MEDIA PACKET PERFORMANCE THRESHOLDS                                          
    Roundtrip Propagation Delay (ms)    High: 900      Low: 300                      
                    Packet Loss (%)     High: 50       Low: 05                       
                    Ping Test Interval (sec): 30                                  
    Number of Pings Per Measurement Interval: 20                                  

System Parameters Maintenance


OPERATIONS SUPPORT PARAMETERS                                                    
            Product Identification: 1888888888                                    
                First OSS Endpoint: 18888888888        Abbrev Alarm Report? y       
               Second OSS Endpoint:                    Abbrev Alarm Report? n      
  Alarm Origination to OSS Numbers: first-only                                    
        Cleared Alarm Notification? n                 Suspension Threshold: 4       
              Restart Notification? n                                             
           Test Remote Access Port? n                                             
        CPE Alarm Activation Level: minor                                         
                                                                                
     Customer Access to INADS Port? y                                             
       Repeat Dial Interval (mins): 7                                             
                                                                                
SCHEDULED MAINTENANCE                                                            
                  Start Time: 03 : 00                   Stop Time: 08 : 00              
           Daily Maintenance: daily              Save Translation: daily           
                                         Command Time-out (hours): 2              

MINIMUM MAINTENANCE THRESHOLDS ( Before Notification )                           
        TTRs: 68       CPTRs: 68       Call Classifier Ports: 68                      
        MMIs: 0          VCs: 0                                                     
                                                                                
TERMINATING TRUNK TRANSMISSION TEST ( Extension )                                
   Test Type 100:          Test Type 102:          Test Type 105:                  
                                                                                
ISDN MAINTENANCE                                                                 
   ISDN-PRI Test Call Extension:         ISDN-BRI Service SPID:                   
                                                                                
DS1 MAINTENANCE                                                                  
   DS0 Loop-Around Test Call Extension:                                          
                                                                                
SPE OPTIONAL BOARDS                                                              
                     Packet Intf1? y     Packet Intf2? y                            

         Modem Connection: internal                                               
                Data Bits: 8                                                      
                   Parity: none                                                   

System Parameters Multi-Signaling


          Outgoing Call Type: none                                                
       Maintenance Call Type: none          NEXT ANI DIGIT                         
         Test Call Extension:                          Incoming: send-ani          
      Interdigit Timer (sec): 12                                                  
     Maximum Resend Requests:                                                    
   Received Signal Gain (dB): 0                                                   
Transmitted Signal Gain (dB): -4                                                  
                             Request Incoming ANI (non-AAR/ARS)? n                
                                                                                
MF Signaling Intercept Treatment - Incoming? n                                    
                                                                                
           Private Group II Permissions and Public Interworking? n                

     Request Call Category at Start of Call? n                                    
           Restart ANI from Caller Category? y                                    
              Number of Incoming ANI Digits: 1                                    
              Number of Outgoing ANI Digits: 3                                    
             Truncate Station Number in ANI: no                                   
Address Digits Include End-of-digits Signal? n                                    
         Call Category for Vector ii-digits? n                                    
               Request CPN at Start of Call? n                                    
          Do Not Send Group B Signals to CO? n                                    
   ANI Source for Forwarded & Covered Calls: caller                               
                                                                                
                        INCOMING    OUTGOING                                     
          ANI Available:                                                          
      ANI Not Available:                                                          

INCOMING FORWARD SIGNAL TYPES           INCOMING BACKWARD SIGNAL TYPES           
(Tones from CO)                         (Tones to CO)                            
                                                                                
      Group-I             Group-II            Group-A             Group-B        
 11: normal          1: ignored          1 : next-digit      1 : free                     
 12: normal          2: ignored          3 : send-ani        2 : none                     
 13: normal          3: ignored            :                   : 
 14: normal          4: ignored            :                   : 
 15: normal          5: attendant          :                   :                      
                     6: data-call          :                   :                    
                     7: ignored            :                   :                    
                     8: ignored            :                   :                    
                     9: ignored            :                   :                    
                    10: ignored            :                   :                    
                    11: ignored            :                   :                    
                    12: ignored            :                   :                    
                    13: ignored            :                   :                    

System Parameters Offer Options


                                                                                
              Offer Category: A                                                   
                                                                                
              Activate Offer? y                                                   

System Parameters Security


 SECURITY VIOLATION NOTIFICATION PARAMETERS                                      
                                                                                
   SVN Login Violation Notification Enabled? y                                    
                                                                                
   SVN Remote Access Violation Notification Enabled? y                            
                                                                                
   SVN Authorization Code Violation Notification Enabled? y                       

 SECURITY VIOLATION NOTIFICATION PARAMETERS                                      
                                                                                
   SVN Station Security Code Violation Notification Enabled? y                    
                                                                                
 STATION SECURITY CODE VERIFICATION PARAMETERS                                   
                                                                                
                            Minimum Station Security Code Length: 6               
 Station Security Code for Terminal Self-Administration Required? y               

Feature Access Codes

         Abbreviated Dialing List1 Access Code: *41                                
         Abbreviated Dialing List2 Access Code: *42                                
         Abbreviated Dialing List3 Access Code: *43                                
Abbreviated Dial - Prgm Group List Access Code: *44                                
                      Announcement Access Code: *46                                
                       Answer Back Access Code: #01                                
      Auto Alternate Routing (AAR) Access Code: 3                                  
    Auto Route Selection (ARS) - Access Code 1: 2     Access Code 2:                
                 Automatic Callback Activation: *45    Deactivation: #05             
Call Forwarding Activation Busy/DA:        All: *42    Deactivation: #02             
                         Call Park Access Code: *41                                
                       Call Pickup Access Code: *47                                
CAS Remote Hold/Answer Hold-Unhold Access Code:                                   
                  CDR Account Code Access Code:                                   
                        Change COR Access Code:                                   
                   Change Coverage Access Code:                                   
                                                                                
                  Data Origination Access Code:                                   
                      Data Privacy Access Code:                                   
              Directed Call Pickup Access Code: *45                                
     Emergency Access to Attendant Access Code: *46                                
                     Enhanced EC500 Activation:        Deactivation:               
  Extended Call Fwd Activate Busy D/A      All:        Deactivation:               
        Extended Group Call Pickup Access Code:                                   
               Facility Test Calls Access Code:                                   
                             Flash Access Code:                                   
             Group Control Restrict Activation:        Deactivation:               
                    Hunt Group Busy Activation:        Deactivation:               
                              ISDN Access Code:                                   
                Last Number Dialed Access Code: *49                                
     Leave Word Calling Message Retrieval Lock:                                   
   Leave Word Calling Message Retrieval Unlock:                                   
             Leave Word Calling Send A Message: *44                                
           Leave Word Calling Cancel A Message: #44                                
               Malicious Call Trace Activation:        Deactivation:               
 PASTE (Display PBX data on Phone) Access Code:                                   
  Personal Station Access (PSA) Associate Code:        Dissociate Code:           
        Per Call CPN Blocking Code Access Code: *47                                
      Per Call CPN Unblocking Code Access Code: #47                                
                    Print Messages Access Code:                                   
                  Priority Calling Access Code: #40                                
                           Program Access Code: *40                                
       Refresh Terminal Parameters Access Code: *43                                
              Remote Send All Calls Activation:        Deactivation:               
               Self Station Display Activation: *54                                
                     Send All Calls Activation: *43    Deactivation: #03             
                       Station Lock Activation:        Deactivation:               
      Station Security Code Change Access Code:                                   
              Station User Admin of FBI Assign:                   Remove:          
  Station User Button Ring Control Access Code:                                   
             Terminal Dial-Up Test Access Code:                                   
Terminal Translation Initialization Merge Code: *58      Separation Code: #58       
            Transfer to Voice Mail Access Code:                                   
          Trunk Answer Any Station Access Code:                                   
              User Control Restrict Activation:        Deactivation:               
  Voice Coverage Message Retrieval Access Code:                                   
 Voice Principal Message Retrieval Access Code:                                   
                                                                                
                                   Access Code: *58                               
                                                                                
                         Automatic Call Distribution Features                    
                                                                                
                    After Call Work Access Code: *50                              
                             Assist Access Code: *51                              
                            Auto-In Access Code: *52                              
                           Aux Work Access Code: *53                              
                              Login Access Code: *54                              
                             Logout Access Code: *55                              
                          Manual-in Access Code: *56                              
      Service Observing Listen Only Access Code: *57                              
      Service Observing Listen/Talk Access Code: *85                              
                    Add Agent Skill Access Code: *86                             
                 Remove Agent Skill Access Code: *87                             
             Remote Logout of Agent Access Code: *91                              
                                                                                
                         Call Vectoring/Prompting Features                       
                      Converse Data Return Code: *33                              
                                 Hospitality Features                            
                                                                                
               Automatic Wakeup Call Access Code:                                 
   Housekeeping Status (Client Room) Access Code:                                 
   Housekeeping Status (Client Room) Access Code:                                 
   Housekeeping Status (Client Room) Access Code:                                 
   Housekeeping Status (Client Room) Access Code:                                 
   Housekeeping Status (Client Room) Access Code:                                 
   Housekeeping Status (Client Room) Access Code:                                 
       Housekeeping Status (Station) Access Code:                                 
       Housekeeping Status (Station) Access Code:                                 
       Housekeeping Status (Station) Access Code:                                 
       Housekeeping Status (Station) Access Code:                                 
          Verify Wakeup Announcement Access Code:                                 
                Voice Do Not Disturb Access Code:                                 

Configuration DS1

Location   Code    Vintage     Signaling         Name              CSU MOD        
                                                                                
01A08      TN464F  000002      isdn-ext          BNR Site          none                 

Configuration Software Versions

                       SPE_A                         SPE_B                       
                                                                                
         UPDATE FILE                                                             
Creation (GMT) Date:                             none                              
        Old Version:                             none                              
     Old Identifier:                             none                              
     New Identifier:                             none                              
       Update State:                             none in memory                    
                                                                                
    SOFTWARE VERSION                                                             
    Memory Resident:                             R009i.05.0.0.0                  
  Mem Card Resident:                             none                              
  Update Identifier:                             none                              
                                                                                
    TRANSLATION DATE                                                             
    Memory Resident:                             4:09 am  TUE JUN 1, 2002          
  Mem Card Resident:                             4:09 am  TUE JUN 1, 2002          
                       SPE_A                         SPE_B                       
                                                                                
       PI FW VERSION                                                             
      PI 1 Resident:                             none                              
      PI 2 Resident:                             n/a                               
     Flash Resident:                             000012                            
                                                                                
   ANNOUNCEMENT DATE                                                             
  Mem Card Resident:                             none                              

Configuration License

                                                                                
                           SPE_A                  SPE_B                          
                                                                                
    Serial number:                          0XXXXXXXXX012AXXXA                     

Configuration Stations Details


Board                                                     Assigned Ports          
Number   Board Type              Code     Vintage    u=unassigned t=tti p=psa    

02A00    DIGITAL LINE             TN154C  000002     t  t  03 04 t  t  t  t                   
02A01    DIGITAL LINE            TN1224B  000001     01 02 03 04 t  06 07 08                  
                                                     09 10 t  12 t  t  15 16            
                                                     17 18 19 20 t  t  t  t             
02A02    MAPD BOARD               TN101B  000004     01 u  u  u  03 u  u  u                   
                                                     u  u  u  u  u  u  u  u             
                                                     u  u  u  u  u  u  u  u             
02A03    DS1 INTERFACE            TN164F  000022     01 02 03 04 05 06 07 08                  
                                                     09 10 11 12 t  t  t  t             
                                                     17 18 t  t  t  t  t  u             
                                                     u  u  u  u  u  u  u  u             
02B04    ANALOG LINE              TN193   000005     01 t  t  t  t  t  t  t                   
                                                     t  t  t  t  t  t  t  t             
                                                     t  t  t  t  t  t  t  t             

Configuration Port Network Details


Board                                                     Assigned Ports          
Number   Board Type              Code     Vintage    u=unassigned t=tti p=psa    

02B01    MAINTENANCE/TEST         TN671D  000003     u  02 03 u                               
02B02    CALL CLASSIFIER          TN644D  000002     01 02 03 04 05 06 t  t                   
02B03    RESERVED-LANGATE         TN601   mapd       u  u  u  u  u  u  u  u                   
02B04    DIGITAL LINE             TN654C  000005     t  t  03 04 05 t  t  t                   

Configuration Trunks Details


Board                                                     Assigned Ports          
Number   Board Type              Code     Vintage    u=unassigned t=tti p=psa    

02A08    DS1 INTERFACE            TN564F  000012     t  t  03 04 05 t  t  t                   
                                                     t  t  11 12 13 14 15 t             
                                                     t  t  19 20 21 22 23 u             
                                                     u  u  u  u  u  u  u  u             
03A13    AUXILIARY TRUNK          TN563D  000004     01 u  u  u                               

Configuration Control Details


Board                                                     Assigned Ports          
Number   Board Type              Code     Vintage    u=unassigned t=tti p=psa    

01A      DUPLICATION INTRFC       TN692   000008                                              
01A      PROCESSOR               TN6404   000002     u  u  u  u                               
01A      PROCR INTERFACE 1        TN665   000001     u  u  u  u                               

Data Modules

Ext. Port Type Name COS COR TN ISN
48000 02B0826 ethernet UPLINK 1 1 1  

Data Module Details

Data Modules 48000 Details


  Data Extension: 48000           Name: UPLINK
            Type: ethernet                                                        
            Port: 02B0826                                                         
            Link: 1                                                               
                                                                                
Network uses 1's for Broadcast Addresses? y                                       

Hunt Groups

Grp No. Grp Name/
Extension
Group
Type
ACD/
Meas

Vec

MCH
Que
Size
No.
Mem
Cover
Path
Notify/
Ctg Adj
Dom
Ctrl
Message
Center
5 BNR_CAMPAIGN                    
  60000 ead-mia y/B SK req 15 0   n   n
6 BNR_Setup                    
  60001 ead-mia y/B SK req 1 0   n   n

Hunt Group Details

Skill 5 Details

            Group Number: 5                                ACD? y                   
              Group Name: BNR_CAMPAIGN                         Queue? y                   
         Group Extension: 60000                         Vector? y                   
              Group Type: ead-mia                                                 
                      TN: 1                                                       
                     COR: 55                   MM Early Answer? n                   
           Security Code:                                                        
     ISDN Caller Display:                                                        
                                                                                
            Queue Length: 15                                                      
 Calls Warning Threshold: 3    Port:                                               
  Time Warning Threshold:      Port:                                              
                    Skill? y      Expected Call Handling Time (sec): 30             
                      AAS? n         Acceptable Service Level (sec): 30             
                 Measured: both                                                   
     Supervisor Extension:                                                       
                                                                                
      Controlling Adjunct: none                                                   
                                                                                
        VuStats Objective:                                                       
 Timed ACW Interval (sec): 3                                                      
   Multiple Call Handling: on-request                                             
                                                                                
                                      Redirect on No Answer (rings):             
                                                    Redirect to VDN:             
                   Forced Entry of Stroke Counts or Call Work Codes? n            
                           Message Center: none                                   
                                                                                
                            LWC Reception: none                                   

Skill 6 Details

            Group Number: 6                                ACD? y                   
              Group Name: BNR_Setup                         Queue? y                   
         Group Extension: 60001                         Vector? y                   
              Group Type: ead-mia                                                 
                      TN: 1                                                       
                     COR: 55                   MM Early Answer? n                   
           Security Code:                                                        
     ISDN Caller Display:                                                        
                                                                                
            Queue Length: 1                                                       
 Calls Warning Threshold: 1    Port:                                               
  Time Warning Threshold:      Port:                                              
                    Skill? y      Expected Call Handling Time (sec): 30             
                      AAS? n         Acceptable Service Level (sec): 30             
                 Measured: both                                                   
     Supervisor Extension:                                                       
                                                                                
      Controlling Adjunct: none                                                   
                                                                                
        VuStats Objective:                                                       
 Timed ACW Interval (sec): 3                                                      
   Multiple Call Handling: on-request                                             
                                                                                
                                      Redirect on No Answer (rings):             
                                                    Redirect to VDN:             
                   Forced Entry of Stroke Counts or Call Work Codes? n            
                           Message Center: none                                   
                                                                                
                            LWC Reception: none                                   

Trunk_Group

Grp
No.
TAC Group Type Group Name No.
Mem
TN COR CDR Meas Out
Disp
Que
Len
1 701 isdn INBOUND 23 1 10 y both n 0

Trunk Group Details

Trunk Group 1 Details


Group Number: 1                    Group Type: isdn          CDR Reports: y           
  Group Name: INBOUND                     COR: 10       TN: 1        TAC: 401           
   Direction: two-way        Outgoing Display? n                                    
 Dial Access? n                Busy Threshold: 88          Night Service:            
Queue Length: 0                                                                   
Service Type: cbc                   Auth Code? n            TestCall ITC: rest        
 Usage Alloc? n          Far End Test Line No:                                     
TestCall BCC: 4               TestCall Service:                                    
TRUNK PARAMETERS                                                                 
         Codeset to Send Display: 6     Codeset to Send National IEs: 6             
        Max Message Size to Send: 360   Charge Advice: none                         
  Supplementary Service Protocol: a     Digit Handling (in/out): enbloc/enbloc      
                                                                                
            Trunk Hunt: cyclical                                                  
                                                   Digital Loss Group: 13         
Calling Number - Delete:     Insert:                 Numbering Format:             
              Bit Rate: 1200         Synchronization: async    Duplex: full           
 Disconnect Supervision - In? y  Out? n                                              
 Answer Supervision Timeout: 0                                                    

                                                          Maintenance Tests? y    
                               Data Restriction? n     NCA-TSC Trunk Member:       
                                      Send Name: n      Send Calling Number: n      
            Used for DCS? n                                                       
   Suppress # Outpulsing? n                                                       
 Outgoing Channel ID Encoding: preferred     UUI IE Treatment: service-provider     
                                                                                
                                                 Replace Restricted Numbers? n    
                                                Replace Unavailable Numbers? n    
                                                      Send Connected Number: n    
                                                                                
               Send UCID? n                                                       
 Send Codeset 6/7 LAI IE? y                         Ds1 Echo Cancellation? n        
                                                                                
                                          US NI Delayed Calling Name Update? n    
                                                                                
                            Network (Japan) Needs Connect Before Disconnect? n    

 Feature         Len      Number                               CPN/BN    Serv     
 other            4                          6                                     

GROUP MEMBER ASSIGNMENTS                   Total Administered Members:  94         
                                                                                
       Port    Code Sfx Name        Night           Sig Grp                      
  1: 02A3705  TB364  F                                1                              
  2: 03B2702  TB364  F                                1                              
  3: 04C5670  TB364  F                                1                              

Coverage Path Details


  Path Number   Next Path  Linkage    Pt1    Pt2    Pt3    Pt4    Pt5    Pt6

  1                                   h45